Administration and Documentation Specialist

ProCert sh.p.k is seeking an employee for the position of Specialist in Administration and Documentation.

Progressive salary based on performance

Duties

• Main duties Registration and management of certification requests.
• Opening, updating, and archiving client files on online platforms.
• Administrative review of documentation before and after audits.
• Preparation and sending of contracts, programs, notifications, and certificates.
• Maintaining records of certificates, deadlines, and surveillance audits.
• Timely notification of audits, renewals, and missing documents.
• Safeguarding documentation and confidential data.
• Providing administrative support during certification audits.
• Recording complaints, appeals, and non-conformities without making technical decisions.

Qualifications

• Criteria:Education University degree, preferably in business administration, management, economics, law, social sciences, or related fields.
• Basic knowledge of management systems. Knowledge of certification systems is an advantage.
• Experience: At least 1–2 years of experience in administration, document management, or customer service; candidates without work experience are also considered.
• Technical skills: Proficient use of Word, Excel, Outlook, and PDF files.
• Ability to manage registers, contracts, applications, audit reports, and certificates.
• Knowledge of coding, archiving, and version control of documents.
• Ability to prepare official letters and communications without errors.
• Excellent command of Albanian and English.
• Knowledge of ISO standards terminology is an advantage.
• Personal skills: High accuracy and attention to detail.
• Organized and able to meet deadlines.
• Professional communication with clients, auditors, and institutions.
• Discretion and confidentiality.
• Ability to handle multiple files simultaneously.
• Calm and professional under pressure.
• Willingness to follow procedures without unauthorized changes.

Notes

Interested candidates, please send your CV to; aviola.ngjeliu@procert.al

Or contact the number; 0692789871

Application deadline October 20, 2026