About the Role

The Inside Sales Executive supports growth of the Autodesk business within the TD SYNNEX portfolio across the Western Balkan region (Serbia, Bosnia & Herzegovina, North Macedonia, Kosovo, Albania, Montenegro) by creating and progressing new business pipeline across assigned partners and customers. The role delivers customer satisfaction, develops sales opportunities and supports total portfolio performance

What You'll Do

Hold customer conversations around Autodesk solutions and product areas, understand business requirements and recommend a relevant TD SYNNEX value proposition
Build excellent customer relationships and develop assigned partner relationships through account planning, cross-selling and consistent follow-up
Identify project opportunities and engage other specialists when specific product or vendor knowledge is required
Manage customer backorder expectations and reporting while ensuring agreed customer service levels are maintained
Focus on creating and developing Autodesk pipeline while partners remain the primary owners of customer relationships and deal closure
Qualify customer needs and provide high-quality opportunity handover, quotations, pricing, promotions and portfolio cross-selling support to partners

What We're Looking For

Fluent spoken and written knowledge of English and Albanian
3+ years of relevant sales experience
Good attention to detail
Strive to achieve set targets (closing leads)
Effective Communication Skills
Working knowledge of Microsoft Word, Excel and Outlook
IT industry knowledge would be desirable but not essential

What We Offer

Professional development and learning opportunities
Modern work equipment
Hybrid working opportunities (home office/hybrid working model)
Supportive and collaborative team environment
Employee wellbeing initiatives

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