Operational Manager
About the job
Operational Manager of AmCham Albania ADR Center
Organization: American Chamber of Commerce in Albania (AmCham Albania)
Position: Operational Manager of AmCham Albania ADR Center (ADR)
Location: Tirana, Albania
About the ADR Center
AmCham Albania has established the Alternative Dispute Resolution (ADR) Center, focused on commercial mediation and arbitration.
The initiative aims to create a professional and credible mechanism through which businesses can resolve commercial disputes through mediation and arbitration as an alternative to traditional court proceedings.
Therefore, AmCham is seeking a qualified and motivated professional to lead its Alternative Dispute Resolution (ADR) Center.
The successful candidate will play a key role in the development, management, and promotion of the ADR Center, supporting its mission to advance alternative dispute resolution mechanisms and strengthen the business environment in Albania.
This position requires strong communication and interpersonal skills, strategic thinking, and the ability to build effective relationships with businesses, legal professionals, public institutions, and international partners.
Detyrat
- Lead the strategic planning, organizational development, and day-to-day management of the ADR Center.
- Develop and maintain relationships with businesses, legal professionals, government institutions, and local and international partners.
- Coordinate the recruitment, accreditation, and management of arbitrators and mediators.
- Oversee the Center’s case management activities.
- Support the development of business plans, outreach strategies, and institutional governance structures.
- Represent and promote the ADR Center and its services to relevant stakeholders.
- Oversee budgeting, financial planning, and resource management.
- Work closely with the Center’s governing bodies to support its strategic objectives.
Kualifikimet
Required Qualifications
- Bachelor’s degree in Law, Business Administration, Public Policy, or a related field.
- Minimum of 3 years of relevant professional experience.
- Working knowledge of commercial law and alternative dispute resolution.
- Excellent written and verbal communication and interpersonal skills.
- Strong stakeholder engagement and relationship management abilities.
- Familiarity with Albania’s business and legal environment.
- Proficiency in Albanian and English.
- Basic knowledge of social media and marketing.
- Genuine interest in alternative dispute resolution and commitment to continuous professional development in the field.
Preferred Qualifications
- Experience in institution-building, organizational development, or program management.
- Previous involvement with ADR centers or related institutions.
- Experience in fundraising, donor relations, or international cooperation.
- Experience developing business plans, outreach strategies, or governance structures.
- Experience working with international teams and stakeholders across different jurisdictions.
- Participation in the Willem C. Vis International Commercial Arbitration Moot as a student, coach, or arbitrator.
Shënime
How to Apply
Interested candidates are invited to submit their CV and a letter of motivation to:
Email: info@amcham.com.al
Application Deadline: 30 November, 2026
Applications will be reviewed based on the qualifications and experience outlined above. Shortlisted candidates will be contacted regarding the next steps in the selection process.
Join AmCham Albania in supporting the development and promotion of alternative dispute resolution in Albania.
Rreth kompanisë
The American Chamber of Commerce in Albania is a private, not-for-profit business promotion and development organization. Through its work and services, AmCham Albania seeks to build a better business climate, and to be the leading representative for U.S. and international business in Albania. Since its establishment in September 2000, the Chamber has worked to increase trade between the United States and Albania, to promote foreign investment in Albania, and improve the Albanian business image in U.S. and international markets. AmCham’s...